You're not alone in your journey toward digitization.
We genuinely understand the complex hurdles faced by government leaders, and with heartfelt empathy, we stand ready to alleviate your burdens through innovative technological solutions, empowering you to navigate the intricacies with ease while preserving the human touch at every step.
We Analyze
In the dynamic landscape of digital transformation, OnPointe Government Solutions empowers organizations with insightful analysis, a cornerstone for informed strategies that drive successful and future-forward technological evolution.
We Implement
Our team of experts provides enterprise project and change management services for government agencies to ensure that projects are delivered on time and within budget.
We Strategize
At OnPointe Government Solutions, we meticulously craft tailored digital transformation strategies for government agencies, seamlessly harmonizing technology, processes, and objectives to usher in a new era of efficiency and citizen-centric innovation.
SERVICES
Business Process Reviews & Analysis
We define, develop, and document business requirements for technology projects by analyzing the current state and recommending industry, and regional best practices that empower an organization to optimize their operations. Our team of experienced consultants will work with clients to identify areas for improvement and implement digital solutions that meet your business needs.
Process Documentation
Streamline your operations with our comprehensive service that expertly documents and communicates standard operating procedures, ensuring seamless workflows and consistent performance.
Enterprise Project and Change Management
Our team of project and change management experts will work with you to ensure the successful implementation of new technology and processes. We provide comprehensive support throughout the entire project lifecycle, from planning and design to execution and post-implementation support.
Data Analysis
We help government agencies make data-driven decisions through Business Intelligence data visualization reporting tools and artificial intelligence (ChatGPT) prompt frameworks.
Training Development
We provide customized training solutions to ensure that your staff are equipped with the skills and knowledge they need to succeed. Our training programs are tailored to your specific needs and can be delivered on-site or online.
System Integrations
Your go-to service for seamless connectivity between systems, as our technical experts utilize APIs to ensure a cohesive and connected experience. We empower your business by enabling efficient data exchange and streamlined workflows through our expertise in system integration solutions.
Improving Government Services with Technology
OUR PROCESS
OnPointe Government Solutions provides comprehensive business process reviews to government agencies to help them improve efficiency, reduce costs, and increase transparency.
01 Initial Assessment
Our Founder & CVO and your assigned senior business analysts will reach out to conduct an initial assessment to understand the current landscape, challenges, goals, and priorities. This involves gathering information, conducting interviews, and analyzing existing systems and processes.
02 Requirements Gathering
We collaborate with key stakeholders within the government organization to gather detailed requirements and expectations for the digital transformation project. We conduct interviews, workshops, and surveys to capture insights and understand the specific needs of different departments or units.
03 Strategy Development
Based on the assessment and requirements, we develop a comprehensive digital transformation strategy and present our recommendations to clients. The strategy outlines the vision, objectives, and actionable steps needed to achieve the desired outcomes for the government client.
05 Solution Configuration, Development & Integrations
Depending on the adopted solution, we will either participate in the configuration or custom development and integration of our client’s digital solution. This may involve customizing software, implementing cloud infrastructure, configuring systems, and integrating existing systems with new technologies.
07 Deployment, Training, & Change Management
We lead the deployment of the digital solution in conjunction with our client’s IT team and the vendor, minimizing disruptions to ongoing operations. Simultaneously, our training team will deploy the organization’s customized training plan to upskill employees, contractors, and support external users in using the new digital tools and processes effectively. We quarterback any challenges or resistance during the adoption process.
04 Technology Evaluation
We collaboratively assess technology solutions to meet specific requirements and goals, evaluating functionality, usability, scalability, security, interoperability, and compliance. We stay informed about all technologies used by local, state, and federal agencies and remain unbiased, basing our recommendations solely on developed requirements and discussions with the leadership team.
06 Testing & Quality Assurance
In partnership with stakeholders, we conduct rigorous testing of the digital solution to identify and fix any bugs, errors, or performance issues. They perform functional testing, security testing, user acceptance testing, and ensure compliance with relevant regulations and standards.
08 Performance Monitoring & Optimization
After deployment, we continuously monitor the digital transformation initiative's performance, collecting data and feedback to identify areas for improvement. We work closely with the government client to optimize processes, address challenges, and maximize the benefits of the implemented solutions.
09 Ongoing Support & Maintenance
Our company culture is driven by continuous improvement. Once the solution is live, our firm provides ongoing technical support, maintenance, and updates to the digital solution, ensuring its stability, security, and reliability. We also address any issues, implement enhancements, and stay engaged with the government client to explore new opportunities for innovation and improvement.
We Help Government Agencies Succeed
150
Years of Combined Experience
20
Government Clients
25M
Citizens Served
22
States Served
Our Clients
